Digicel Group VoIP CPE SME in Jamaica

Digicel Group is a total communications and entertainment provider with operations in 32 markets in the Caribbean, Central America and Asia Pacific. After 16 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.

The Digicel 2030 global transformation programme sees it promising customers a completely new communications and entertainment experience made possible by a more agile, customer-centric application of resources and investment.

Digicel is one of the first communications and entertainment providers in the world to initiate a wide scale transformation agenda. The core elements of the Digicel 2030 transformation see it undertaking a complete re-design of the organisational structure; putting customers in control and making a commitment to deliver a superior superfast network experience.

Visit www.digicelgroup.com for more information.

_Job Title: VoIP CPE SME Location: Caribbean Group, Jamaica Expected Starting Period: Fourth Quarter 2017


The VoIP CPE SME is to assist in defining, deploying, and maintaining the company’s IP voice communication architecture and its associated network connections and component hardware. This includes executing activities required for implementation of all engineering projects for VoIP initiatives, planning technology roadmaps, and configuring and optimizing all VoIP/IP-PBX telephone systems and services, both internally and those integrated with Internet-based services. Also, the VoIP Engineer’s mandate will be to maintain SLAs for all organizational IP applications.


  • University degree in the field of telecommunications or computer science
  • 3 years equivalent work experience
  • CCNA Voice Certification / Cisco

Job Title: VoIP CPE SME

Job Function: Technical

Location: Jamaica - Group Caribbean