Digicel Group Senior Switch Engineer in Jamaica

Digicel Group is a total communications and entertainment provider with operations in 32 markets in the Caribbean, Central America and Asia Pacific. After 16 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.

The_ Digicel 2030_ global transformation programme sees it promising customers a completely new communications and entertainment experience made possible by a more agile, customer-centric application of resources and investment.

Digicel is one of the first communications and entertainment providers in the world to initiate a wide scale transformation agenda. The core elements of the Digicel 2030 transformation see it undertaking a complete re-design of the organisational structure; putting customers in control and making a commitment to deliver a superior superfast network experience.

Visitwww.digicelgroup.com for more information.

Job Title:Senior Switch Engineer Location:Caribbean Nations Expected Starting Period:Third Quarter 2017

Summary/Objective: As a Senior Switch Engineer you will be required to ensure the efficient management of the International Switches (including Control Switches and associated I-Gates) and related transmission equipment to deliver the highest possible service to our customers. You will also be responsible to manage International Carriers/Routing to ensure the best quality at the lowest cost; assist in preventative and corrective maintenance, provisioning, statistical analysis of data, inventory management, carrier/business management and vendor management, staff supervision and training to ensure our customers receive the best service.


  • B.Sc. in Engineering specializing in Telecommunications
  • Minimum five (5) years’ experience in the telecommunication field with at least three (3) years’ experience in telephony switching.
  • Advance knowledge of C7/SS7 Signaling network protocol
  • Knowledge of supervisory management techniques

Job Title: Senior Switch Engineer

Job Function: Carrier Services

Location: Jamaica - Group Caribbean