Digicel Group Digital Sales Consultant in Jamaica

Digicel Group is a total communications and entertainment provider with operations in 32 markets in the Caribbean, Central America and Asia Pacific. After 16 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network. Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes. The Digicel 2030 global transformation programme sees it promising customers a completely new communications and entertainment experience made possible by a more agile, customer-centric application of resources and investment. Digicel is one of the first communications and entertainment providers in the world to initiate a wide scale transformation agenda. The core elements of the Digicel 2030 transformation see it undertaking a complete re-design of the organisational structure; putting customers in control and making a commitment to deliver a superior superfast network experience. Visitwww.digicelgroup.com for more information.

Job Title:Digital Sales Consultant

Location: Jamaica – Digicel Group Expected Starting Period: Third Quarter 2017


Established in 2014, Trend Media is a Caribbean based digital media publisher offering digital solutions which include programmatic, mobile advertising, and display advertising on Loop News. The company is a subsidiary of Digicel Group with headquarters in Kingston, Jamaica and offices across the Caribbean.

This role requires an experienced sales professional with keen business sense, possessing the maturity and confidence to meet and surpass the increasing demands and pressures of a growing business. Reporting to the Head of Sales, your primary objective is to meet the sales objectives supporting the total revenue and customer service objectives of the company. The successful candidate should have a strong client book relevant to the media industry.

  • Primary Objectives of the Job:The Digital Sales Consultant represents Trend Media and is the single/first point of contact for our customers/clients representing all aspects Trend Media within customer base. The Digital Sales Consultant is responsible for achieving/exceeding targets, driving success with customer accounts, ensuring excellent customer service and customer satisfaction along with reporting on all sales activities. The Digital Sales Consultant must have strong market knowledge of clients, industry trends, economic factors and understanding of relevant TV and digital media solutions. The Digital Sales Consultant will drive digital including TV solutions to targeted major accounts to achieve monthly/annual targets. Main Responsibilities:

  • Operate as the lead point of contact for any and all matters specific to your customers

  • Build and maintain strong, long-lasting customer relationships
  • Develop a trusted advisor relationship with key accounts
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the sales progress of monthly/quarterly targets
  • Forecast and track key account metrics
  • Identify and grow opportunities and collaborate with internal teams to ensure growth attainment Assist with high severity requests or issue escalations as needed

Experience Required:

  • Bachelor’s Degree from four years college or university
  • 2 years of related experience and / or training; or equivalent combination of education or experience.
  • Must have a strong record of closing sales and ideally have a strong record of clients
  • Experience in and with the media sales and /or digital TV would be considered a valable asset. Functional Skills:

  • Persistent and skilled at negotiating.

  • Strong consultative selling skills.
  • Commercially suave
  • Strong knowledge of TV.
  • Able to manage time and projects effectively.
  • Strong presentation skills

Job Title: Digital Sales Consultant

Job Function: Sales and Distribution

Location: Jamaica - Group Caribbean